Say Hello to Your New Home
We’ve always believed there is nothing more powerful or more important than home. It’s why we’ve been helping people find the house of their dreams or successfully sell and rent their home.
PAPER WORK AND CONTRACT
We maintain the highest standards with documentation and communication, believing is essential to present material in a format that is well presented and contains everyday words and phrases. To help us communicate effectively with our clients, we contract the services of professionals in the areas of law, advertising and communication.
It is our practice to ensure clients understand the terminology used in contracts and we undertake to fully explain aspects they may be unfamiliar. This does not, however, constitute legal advice and we strongly advise clients to consult a legal professional on matters of law.
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We use industry-leading tools and the savviest pros in the business, our mission is to ethically and honestly serve our clients so that they can achieve the dream of home.
OUR MISSION AND VISION
Our mission at Citizenz Properties is to provide a platform for landlords and tenants to have a stress free adventure. Our success lies in sharing our wealth of experience with you. This experience was gained from living in a room in a shared house and now having a profitable property portfolio that includes a 4 bed-room shared house. We want you to succeed, whether you are a tenant looking for a room to rent or a landlord looking for guaranteed rent!
We believe in honesty and integrity as core principles alongside providing the highest level of customer service out there as we believe having drawn on previous experience that property is expensive, service is priceless.
Landlords’ Guaranteed Rent
Efficient, Reliable and Friendly
You will get a Fixed Guaranteed Rent monthly
We are happy to take care of small repairs and maintenance issues
You receive monthly rent even when the property is unoccupied
No more late payments or missed payments
No more management problems, chasing rents
We pay all utilities from our own bank account
We take care of deposits & registrations
We carry out our own regular inspections
CUSTOMER SERVICE STANDARDS
- Always provide a high quality, professional and expert service to our clients. Treat all customers equally
- Get to know our customers personally and build lasting relationships
- Set a positive example within our industry and the local communities in which we operate
- Look to achieve the best results for our sellers, landlords, buyers and tenants
- Clearly explain all transactional processes to clients and customers and keep them informed of progress
- Adhere to industry best practices and codes of conduct at all times
- Be clear and concise in our pricing and avoid using excessive “ small print”